Help Center

Help Center

Frequently Asked Questions

What is the best way to steam a garment?

Can you directly touch garments with the steamer nozzle?

Can I use this steamer on velvet and leather?

How do the Sloane garment steamers differ from using traditional iron?

Can I use Sloane garment steamers on bedding, sofas, cushions, curtains, and kids’ soft toys with the steamer nozzle?

Can the garment steamer be used on delicate fabrics?

How do I decalcify my steamer?

How should I care for my steamer?

Why is my steamer steaming more slowly than usual?

How long will it take to receive my order?